Engineer - Technical Support-CSC-chennai
Company name
: CSC
Website : www.csc.com
Job role : Engineer - Technical Support
Qualification Graduates
Experience :
Freshers
Location
: Chennai
Job Responsibility:
Overall Role purpose: Ensures delivery and
management of the end-to-end technical support service. Performs operational
support for server hardware and platform software. Acts as liaison between
project team members, customers, and installation team to ensure projects are
implemented seamlessly. Investigates and resolves hardware and software
incidents, performs root cause analysis to identify underlying problems,
monitors and optimizes infrastructure performance, and manages backups.
Communicates effectively with customers to ensure problems are understood and
resolved. Maintains support documentation and asset and configuration data
repositories.
Candidate profile :
Graduates freshers
Company profile
Please visit our webiste, www.csc.com
Category: BPO JOBS, chennai jobs, graduate
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