WALK-INS-3D PLM Software Solutions Ltd- Technical Support in PLM Domain-PUNE

Company name  :  3D PLM Software Solutions Ltd

Website :   www.3dplmsoftware.com

 Job role :  Technical Support in PLM Domain

Qualification : B.Tech, BE, M.Tech 

Experience :  0-2 Years

Location  : Pune

Salary   :  3,00,000 - 3,50,000 P.A

 Job Description:
-  Assist customers to troubleshoot and resolve issues involving Dassault Systems suite of PLM Products.

- Reproduce customer issue in-house, this will require recreating the customer environment in-house.

- Determine source of customer problem (product based, installation and administration issue) and suggest bypass methodologies if available.

- Submit and track issue with Development team
- Validate Solutions provided by development team

- Coordinate communications between yourself, development team, and the customer

- Organize calls with customer to converge upon a resolutions

- Coordinate efforts with R&D and other DS teams to meet customers targets

- Manage defect communications between Dassault Systemes Support & the customer

Candidate  Profile:

Qualification:  B.Tech/B.E,M.Tech - Automobile, Aviation, Mechanical, Metallurgy, Production/Industrial

- Candidates with no experience should have marks 60% and above in 10th, 12th & BE with no backlogs. www.allindiajobs.in

- Good English communication is mandatory.

Candidates who have appeared for the interview in the last 6 months cannot re-apply.

 Company profile: www.3dplmsoftware.com

WALK-INS ADDRESS:

3DPLM Software Solution

Red Fort Bldg,

Plot No. 15/B Pune Infotech Park

M. I. D. C. Hinjewadi Taluka Mulshi

Phase 1

Pune

CONTACT PERSON: Deepti Deshpande

FUTURED REFFENRENCE SUBIT RESUME