CONVERGYS-Associate / Sr. Associate - Technical & Banking Process-,Delhi/NCR, Gurgaon, Delhi

Company name : CONVERGYS India Services Pvt Ltd

Website : http://www.convergys.com/

Job role: Associate/Senior Associate -(Technical)

Experience : 0 to 5 yrs

Qualification : Any graduate

Location : Delhi/NCR, Gurgaon, Delhi

Walk-in : directly

Job Description

We are hiring for Voice based Inbound Technical and Customer Support Process

-Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

-Listen attentively to customer needs and concerns; demonstrate empathy.

-Clarify customer requirements; probe for and confirm understanding of requirements or problem.

-Meet customer requirements through first contact resolution.

Candidate profile:

-Graduate can apply.

-Undergraduate should have minimum 6 months of International Call Center Experience

-B.Tech/BE Graduates need to have atleast 6 months of international call center experience

-Must have Excellent Communication Skills.

-24/7 Environment

-Should be open to work in rotational shifts and rotational week offs

-Courteous with strong customer service orientation.

-Good listening and responding skills.

Candidates note :-

Interested Candidates can also directly Walk-in along with updated resume & two passport size photographs .

Walk-ins address :-

Convergys India Service, E-158, Near First Inner Circle Kalkaji,

Opp. to Kandy's Pastry Parlour, Kalkaji, New Delhi-110019

 Company profile :

CONVERGYS India Services Pvt Ltd
http://www.convergys.com

Applyhere