Genpact hiring Associate/Senior Associate -(NonTechnical) hyderabad

Company name : Genpact

Website : http://www.genpact.com/

Job role: Associate/Senior Associate -(NonTechnical)

Experience : 0 to 3 yrs

Qualification :  UG - Any Graduate - Any Specialization) AND (PG - Any Postgraduate - Any Specialization

Location : Hyderabad / Secunderabad

Job Description & candidate profile :

Inbound Sales and Support Representative

Inbound Sales and Technical Support Specialists to help customers establish and enhance their online presence by providing web-based technical support, product information, first-rate customer service and selling products and services as per customer needs.

Experience Required:

Freshers with Good communication

Field or Telesales/Customer Support in a BPO Upto 12 Months

Customer Service: Up to 36 Months.

Must possess knowledge of:

• Email Clients

• Basics of Internet Technology (Websites, Domains, Browsers and Security)

Communication skills:

• The candidate should have excellent command over English - fluency in spoken English and good written English, customer service skills and high energy levels

• The candidate should be able to successfully handle customer queries on web-domain related problems, identify their business needs and sell accordingly, provide telephone/email based troubleshooting assistance and meet customer defined levels of Quality in Operations

Work Location: HItech City

Shift timings: Day shift(9 AM- 12 PM) Any 9 Hours. 

Working days: 6 days/week

 Contact Person: manasa@9885315095

send resumes to manasa.veeravalli @genpact.com

Address :

Rahul Khanna (3FB-B4) 14-45 IDA Uppal, Opp NGRI Habsiguda HYDERABAD,

Andhra Pradesh,India

Company profile :

GENPACT http://www.genpact.com

Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.You can read more about Genpact at http://www.genpact.com.

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