walk-ins hcl Technical Support Officer - UK Voice Process in chennai freshers

Company name : HCL Technologies Limited

 Website : www.hcl.com

Job role : Technical Support Officer - UK Voice Process

Qualification : Graduates/PG

Experience: Preferably Freshers

Location : Chennai

Walkin Interview from 13th February to 15th February from 10 AM

Job Description& Candidate profile:

1. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.

2. Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).

3. Configure software to connect to Internet application servers.

4. Provide training to clients in the use of system and applications as related to Internet.

5. Obtain general understanding of OS and application operations related to company offered services.

6. Identify and correct or advise, on operational issues in client computer systems.

Skills :

Excellent communication skills in English.

Willingness to work in Rotational shift.

Willingness to work in a BPO.

Walk-in address :

HCL Technologies ltd,

W.S.S. Towers,

# 107 & 108, Harris Road,

Pudupet, Mount Road,

Chennai-2.

Landmark - Near Casino Theatre.

Company profile:

HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 31 countries including over 500 points of presence in India. HCL has partnerships with several leading global 1000 firms, including leading IT and technology firms.

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