Cisco Systems Inc hiring Customer Support Engineer freshers @Bangalore
Company Name: Cisco Systems Inc.
Website: www.cisco.com
Qualification: BE, B.Tech
Job Role: Customer Support Engineer
Experience: Freshers
Location: Bangalore
Job Description:
>>> The person will be responsible for providing technical support for Cisco products and networking technologies to Cisco's customers and partners world-wide.
>>> The breadth and diversity of technology exposure is second to none. The TAC is probably the best "networking school" in the world.
>>> The TAC is the first to be confronted by challenges and issues with new equipment and tools in the field.
>>> As such all roles have a technology learning curve that never ends.
>>> All TAC members have strong fundamental "core" networking skills with specialist technology skills in areas like core networking (routing – switching) or advanced technologies like Voice – Security
>>> There are opportunities to make lateral moves across the various teams over time. Likewise, after time many TAC members have followed career paths into a variety of Cisco disciplines.
Desired Profile:
Technical Skills:
Strong fundamental "core" networking skills, including routing, switching, and/or network security (essential)
Profound knowledge in one or more of the following areas: Voice Networking Call Manager, VOIP, Call Center, Application Networking, Security, Content and Data Networking Routing, Switching, Access (essential)
Strong knowledge of IT Architecture (advantageous)
Fluent English speaker (essential)
Soft Skills:
>>> Autonomous worker with team spirit (essential)
>>> Eager to learn. Technical aptitude to assimilate new learning quickly (essential)
>>> Excellent written and verbal communication skills (essential)
>>> Flexible: very able to adapt to a changing environment (essential)
>>> Out-of-the-box thinker (essential)
>>> Able to take initiative and drive change (essential)
>>> Performs well under pressure and in disruptive environments where priorities can change in response to customer demand(essential)
>>> Capacity and passion to the customers. Good customer engagement (essential)
>>> Team player (essential)
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Category: BANGLORE JOBS, BTECH JOBS
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