Tata Communications HIRING freshers/exp -French Support-ANY GRADUATE/BTECH/BE@pune
company name :Tata Communications
website : http://www.tatacommunications.com/
job role : French Support
qualification : ANY GRADUATE/BTECH/BE
expirience: 0 to 5 yrs.
location : Pune
Job Description:
We are looking for candidates who are good in French(Semi Voice support) to work on Telecom process.
Working hours 9:30IST to 7:30IST on weekdays, Weekends and client holidays all three shifts. Work Location - Pune
Scope of Work:
- Incident management: Level 1 surveillance and support
- Fault and ticket management:Using EWP systems
- Incident, resolution and/or escalation to the next level of support
- PBX alarm receipt, impact validation, helpdesk notification and triage
- Manage escalation requests for Level 2 technical support from helpdesks
APPLY HERE
Category: BPO JOBS, BTECH JOBS, graduate, Pune
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