walk-in : genpact-Process Associate-graduate-any graduate-freshers/exp@delhi,Gurgaon
company name :genpact
website : www.genpact.com
job role : Process Associate | Inbound Domestic | Insurance | Day Shift
qualification : any graduate
expirience: 0 - 1 Years
location : Gurgaon,delhi
Walk-in Details Date-21st May to 1st June, Starting Time: 10 AM
Job Description:
Take inbound calls.
Comprehend customers queries / Complains / Comments.
Display empathy/ understanding of the issue/ concern towards customer.
Provide quick an effective resolution to the customer's queries.
Handling multiple tasks simultaneously.
Has a pleasant attitude.
Wants to delight customers, above and beyond call of duty.
Has a knowledge of customer needs.
Is able to communicate clearly, both written and in speech.
Talks in a way the customer can understand.
Is able to handle complaints, even irate customers.
Works accurately and with eye for details .
Is able to use automated information systems to analyze the customers situation.
Shift Window - 08:00 am - 10:00 pm (Any 9 hour)
DAY SHIFT - 6 Days Working
Qualification / Skills
Graduation in any STREAM (or 3rd year result awaited can also come)
0 -2 years of experience
Freshers shall also be considered
Excellent English reading & writing skills
Fluent in English
Excellent Analytical skills.
Carry-One Updated cv, Original photo ID proof, Passport size photograph.
NOTE-(B.tech, MBA, GNIIT, MCA, BCA, CA, CS, ICWA) need not apply.
WALK-IN INTERVIEWS
Walk-in Days : Monday to Saturday
Walk-in Timing : 10am to 2pm
Please carry all your Educational Documents, Id Proof, Passport Size Photograph, and Experience Letters of all Organization and a copy of your Resume.
Venue :
Gurgaon
Genpact, Plot 22, Sector 18, Udyog Vihar, Gurgaon
Contact : Zeba : 9911271284; Satuti : 9582811066; Neha Rai : 9654492430; Swati : 9711596119; Deepak : 9971847006; Shipra : 9582490150
OR
Delhi
Genpact, 2nd Floor, DITP Building, Shastri Park, New Delhi
Contact : Nidhi : 8447800476; Jasleen : 9811653798; Neha Sharma : 9899213060
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