Genpact hiring-International Voice Process -Any Graduate /Any Postgraduate @hyderabad
compnay name : Genpact
website: http://www.genpact.com/
job role: International Voice Process
Qualification: Any Graduate /Any Postgraduate
Expirience: 0 - 2 Years
location : hyderabad
job Description:
Take inbound calls Comprehend customers queries / Complains / Comments Display empathy/ understanding of the issue/ concern towards customer Provide quick an effective resolution to the customer queries Handling multiple tasks simultaneously Has a pleasant attitude Wants to delight customers, above and beyond call of duty Has a knowledge of customer needs Is able to communicate clearly, both written and in speech Talks in a way the customer can understand Is able to handle complaints, even irate customers Eligibility- Freshers in BA/ B.com/ Bsc(Non IT)... CA/CS/CWA/ GNIITs are NOT ELIGIBLE Post Graduates in MBA(Regular or Correspondence) are also not eligible
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Category: BPO JOBS, graduate, HYDERABAD JOBS, PG
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