NIIT Ltd hiring-Associate-freshers/expirienced -graduates@Gurgaon
compnay name : NIIT Ltd.
website: http://www.niit.com/
job role: Associate
Qualification: B.A,B.B.A,BHM,B.Com
Expirience: 0 to 3 yrs
location : Gurgaon
job Description:
NIIT Service Desk provides 24*7 Training Administration support to top companies in the EMEA, NAM & APAC region. The support involves managing and coordinating training delivery activities with the delegates and vendors via Phone, Email and Chat. Service Desk Executives / Language Experts are responsible for managing and coordinating training delivery activities providing support to NIIT"s customers using Learning Management Systems for their training requirements.
-Assist the customers with the Training Administration issue/query via Phone, E-mail & Chat
-Provide the customer with resolutions / Training scheduling options
-Gather additional information about reported issue
-Perform detailed case analysis and document the case in the system and generate ticket
-Generate daily / weekly reports for the customer on Microsoft Excel
-Perform Training Management activities on the Learning
Salary--Best in the Industry with handsome incentives and night allowances
Candidate Profile:
Coordination role between the trainers and the trainee. Non-BPO, blendid profile.
*Good communication skills
*Willing to work in 24X7 environment
*Good presentation skills
*impressive and expressive
Address:
A-24, Sector-34,Near Hero Honda Chowk, Infocity
Gurgaon
APPLY HERE
0 comments