Satyam BPO Limited hiring-Voice Process technical support (ISP)-Experienced and Fresher.@hyderabad
compnay name : Satyam BPO Limited
website: http://www.satyambpo.com/
job role: Voice Process technical support (ISP).
Qualification: 10+2, Graduation B.Com, B.Sc, B.A, B.Tech
Expirience: Experienced and Fresher.
location : hyderabad
job Description:
Openings for Experienced and Fresher.
Experienced in any voice process can also apply
Special drive for freshers 10+2, B.Com, B.Sc, B.A, B.Tech
looking for immediate joinee or max 30 days.
Carry One Updated Resume, Two Passort Size Photos, One Govt Valid Id Proof (Original) and copy of this job post mandatory*
Job description and activities involved
In this role it is expected that the Technical Support Associate answers calls from customers requiring assistance.
Each call will last on an average minutes and will comprise diagnosis of the problem and troubleshooting.
Each call is expected to end in complete resolution for the customer.
The Customer Support Associate needs to use defined escalation path at appropriate times for timely customer issue resolution.
The associate needs to have a clear understanding of the support policies & Call quality requirements and should be able to deliver appropriate solution ensuring customer satisfaction.
Typing skill minimum 30wpm.
Flexible to work in Nite Rotation shifts.
Qualification : 10+2, Graduation B.Com, B.Sc, B.A, B.Tech
For any quries call on ( +91-9000589217)
Contact Person : Busa.
Address:
Mahindra Satyam BSG Ltd.,
Special Economic Zone
Ground Floor, Tower SEZ,
Hitech City, Beside:ORACLE building, OPP:ANANTH TECHNOLOGIES
Madhapur, Hyderabad
Category: ba, bcom, BPO JOBS, bsc, BTECH JOBS, HYDERABAD JOBS, inter
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