walk-in: Infinite- hiring-Associate/Senior Associate -(Technical)-0-1 years-B.Tech/B.E/any graduate@bangalore 20th june 2013
compnay name :Infinite Computer Solutions (India) Limited
website:http://www.infinite.com/
job role: Associate/Senior Associate -(Technical)
Qualification: B.Tech/B.E/any graduate
Expirience: 0 - 1 Years
location : bangalore
Walkin Interview from 20th June from 10 AM
job Description:
Description:
Direct Interaction with customers located in the USA over the Phone/ remote connection support
Deliver service and support to end-users.
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Gather customers information and determine the issue by evaluating and analyzing the symptoms
Up-sell appropriate products during the course of the call.
Handle troubleshooting queries regarding computers, laptops, operating systems and computer hardware update customers on latest information on the product or service.
Managing and updating customer database based on the troubleshooting performed on the session.
Adherence to all company policy and procedures. Demonstrate a high degree of integrity in the performance of ones responsibilities. Person is expected to treat all information related to customer database and business line with strict confidence.
Special working condition
Willing to work in shifts, rotating as schedule requires.
The weekly offs may not necessarily fall on the weekends.
The candidate should be willing to work on public holidays/festivals if scheduled/required.
Excellent Verbal communication.
Walkin on 20th June, 2013.
Carry your Updated Resume.
Time: 2:00 Pm onwards
Venue Details:
Infinite Computer Solutions India Ltd
GEIPL-SEZ, Global Axis,
Block 2(A1), Upper Ground Floor,
Plot No. 152, EPIP 2nd Stage,
Whitefield, Bangalore-560066.
Land Mark: Opp to Satya Sai Hospital and Next to SJR Building
Category: BANGLORE JOBS, BPO JOBS, BTECH JOBS
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