walk-in: Quick Heal Technologies hiring-Tech Support Engg-male candidates freshers/exp@banglore

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compnay name :  Quick Heal Technologies

website:     http://www.quickheal.com/

job role: Tech Support Engg

Qualification:   Any Graduate/Any Postgraduate

Expirience:        0-5 years

location :       bangalore


job Description: Walk-in for Tech Support Enggs (L2) at Bangalore

 Quick Heal Technologies, India's leading anti virus company is looking for technology driven professionals for Tech Support Enggs (L2) at Bangalore Branch.



Designation : Tech Support Engg



Level : L2



Location : Bangalore



Note: Only Male Candidates



Primary Responsibility:

- To provide L2/L3 Tech Support to Quick Heal customers for all Quick Heal products.

- Handling escalated calls & regular cases via phone, remote & on-site.

- Conduct Quick Heal Staff Training on Quick Heal products.

- Conduct Dealer Enggs Training on Quick Heal products.

- Maintenance of CRM reports, Service Reports & Training Reports.

- Troubleshooting & problem reporting.

- In addition to the above, this profile covers pre-sales tech support also.



All interested candidates are requested to directly "Walk-in" for the "Written Technical Test" from 15th June 2013 to 22nd June 2013 (except Sunday) between 11AM to 5PM at below address :

Quick Heal Technologies (P) Ltd.

#177, 36th A Cross,

18th Main, 4th T Block,

Jayanagar,

Bangalore - 560 041.

Landmark : Behind Hotel Pratik Comforts



Contact Person: Mr. Shibin George


Desired Profile    

- Any Graduate/ Post Graduate with minimum 04 years experience in Trobleshooting & networking.

- Must be currently handling L2/L3 Tech Support

- Should have Team handling experience.

- System admin related knowledge of linux is must

- Exposure to mail servers would be preferred

- Excellent Troubleshooting & Networking skills.

- Local Language is a must.

- Must have a 2 wheeler

- Male candidates only.

   

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