walk-in directly : Sitel hiring-Associate/Senior Associate -(NonTechnical)-freshers@mumbai
Comapany name : Sitel India Limited.
website: http://http//www.sitel.com
job role: Associate/Senior Associate -(NonTechnical)
qualification: Any Graduate/Any Postgraduate
expirience: 0 to 1 yrs.
location: mumbai
job description:
Handles interactions with customers via different Social media channels, in a proactive manner
Be self-confident to answer queries in a fully public domain
Provides accurate and polite answers to customer requests and pays respect to customer needs and ways of communicating.
Understands the scope of her/his work and maintains high level of knowledge in own competence area.
Proactively proposes improvements and feedback in processes and ways of working to Team Management
Provides support, information and assistance to Colleagues and demonstrates good team spirit to support positive atmosphere. Regularly share information from other Teams where appropriate
Performs other duties as assigned by the management team
Participates in team meetings, discussions and other activities as required in order to improve the quality of the operation.
Eligibility Criteria
BPO/KPO/ Social Media Management background preferred
Freshers can also apply (PR/Marketing/BMM Students)
Social Media Management/Chat/Email background must
Graduates/Under Graduates/ Post Graduates/ Social media Management from any stream or equivalent directly related work experience.
Essential Skills
Excellent written communication skills
Very good logic and process skills.
Effective Customer communication interaction skills.
Flexible with night shifts 24/7
Working understanding and use of computer basics (Internet, e-mail, MS Office).
Self starter, open minded willing to try new ideas..
Walkin at
Sitel India Ltd, 5th Floor, B wing, Boomerang, Chandivali, Mumbai
Contact Person Lavina
Contact no: 9619657239
Category: BPO JOBS, MUMBAI JOBS, walk-ins
0 comments