Ericsson hiring-Network Surveillance Engineer freshers/exp@NCR
Company name: Ericsson
website:http://www.ericsson.com/
job role: Network Surveillance Engineer
Qualification:btech/be or Degree within Electrical Engineering/Telecommunication
Expirience: 0-2 years
Job location: NCR
Job Description:
Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization.
Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution.
Key Responsibilities
· Service Alarm Monitoring ·
Alarm Management for the assigned Network Services ·
Ticket Management ·
Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the
field operations organizations ·
Work Order Handling ·
Regular follow up on the events with relevant departments working on it as per the MSTOP
process ·
Work towards KPI & Balanced Scorecard parameters ·
Work towards the IPM parameters assigned by the Shift Manager
· To ensure Security is implemented and maintained in accordance with Security and Risk
Management directives of the organization ·
Adherence to the organizational guidelines & departmental processes & procedures
Certifications:
Any Certification related to Telecom shall be an added advantage ·
Technical and/or functional skills: Good knowledge of service networks / GSM Network /
WCDMA network / service applications characteristics and capabilities;
Service Performance indicators and their interpretation.
Basic Knowledge of services and service applications implementation / integration
processes along with Access, Core, Transport & Service Networks
Apply here
Category: BTECH JOBS, Ncr, Noida
0 comments