Ericsson hiring-Support Engineer freshers/exp-BE/BTECH@Banglore
COMPANY NAME: Ericsson
Web site:http://www.ericsson.com
Job role: Support Engineer
Expirience: Freshers/exp
Qualification: BE/BTECH
Job Location: Bangalore
Job Description:
Responsibilities
Overall System Administration of Ericsson OSS
Integration of Telecom Nodes with OSS.
End to end troubleshooting for the issues related to OSS Platform, Fault Management, User Management, Software/Hardware Management, Performance Management and Configuration Management.
Perform release upgrades on OSS nodes and OSS roll-out
Trouble Ticket /Change Request handling as per SLA/WLA
Customer Service Requests (CSR) handling (Analysis, Troubleshooting, and Corrective Maintenance) for the complex faults.
To handle emergencies and on-call support.
Co-ordination with Design Unit - OSS.
Coordination with external suppliers for 3PP Hardware Support.
Required Technical Skills –
Good Knowledge & Understanding of UNIX,Linux, Virtualization – VMWare, VSphere, VCenter, VERITAS Cluster Manager, Cloud Computing, TCP IP, Oracle.
Should have good knowledge & understanding of Support Processes
Good Knowledge & Skills on System Administration of OSS.
Preferably hands-on experience of Integration & Commissioning of OSS.
Should have good knowledge & understanding of GSM / WCDMA.
Mandatory Human Skills –
Should be customer oriented.
Should work well under time constraints.
Should have good oral & written communication skills.
Should actively contribute to improvements and changes.
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Category: Bangalore, BTECH JOBS
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