Novell India Pvt. Ltd hiring-Technical Support Engineer freshers-B.Tech/B.E/MCA/ M.Sc@banglore
COMPANY NAME: Novell India Pvt. Ltd
Web site:http://www.novell.com/
Job role: Technical Support Engineer
Expirience: 0 to 1 yrs
Qualification: B.Tech/B.E/MCA/ M.Sc
Job Location: Bangalore
Job Description:
* Installation, configuration (System Administration) on any of the mentioned products - Windows 2003/2008, Linux/Unix, SuSE Linux, Windows 7 or 8, Novell NetWare
* Must have hands on troubleshooting experience at Server level - Novell/Linux/MS windows server)
* Ability to work cross-functionally within an organization.
* Troubleshoot and provide accurate and timely resolution to customer issue via telephone & electronic mediums such as email and chat.
* Prevent issues by writing technical documents and sending helpful technical information to users
* highly organized, punctual and has identifiable ability to prioritize tasks and responsibilities, establishing goals on a continual basis in order to facilitate completion of tasks and responsibilities.
* Displays ability to understand team concepts, function as a team member and develop and maintain an open line of communication with team members.
* Trouble shooting hardware related problems in machines & equipments, working with 3rd party vendor as applicable
* Provide basic support for Windows & Linux Operating systems
* Configuration and maintenance of specialized environments such as Fibre SAN, PXE, AntiVirus and Operating system patching systems
* Inventory Management and Monitoring using internal tools
* Common Repository Management (CRM) Install/Upgrades of various OS, Virtual images for VMWare ESX
* Interlab machine movement co-ordination and execution
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Category: BANGLORE JOBS, BTECH JOBS, MCA JOBS, msc
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