walk-in IBM -Technical Voice Support -any graduate -freshers/exp-14th,15th,16th,17th,18th May,2013@Bangalore, Hyderabad
company name : IBM
website : http://www.ibm.com/
job role : Technical Voice Support
qualification : Any Graduate
expirience: 0-5 years
location : Bangalore, Hyderabad
Walk In Date: 14th,15th,16th,17th,18th May,2013
Walk In Time: 12 PM - 4 PM
Job Description:
# Remote Infrastructure support delivery
# perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.
Skills:
# Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
# Browser Support - Internet Explorer
# Strong computer skills required
# Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
# Excellent oral and written communication skills.
# Excellent customer service orientation
# Neutral accent
# Ability to identify basic hardware parts and aware of basic hardware concepts
# User level familiarity with at least one e-mail client - Outlook, Notes etc..
# Skilled in commercially standard software applications and major desktop operating systems.
# Awareness of basic networking concepts and technologies.
# Questioning skills /probing skills, as relevant to the issue and level of the caller
walk-in address:
contact person: Deepak Kumar. A / Arun
IBM India Pvt. Ltd,
EGL D Block,
Kormangala Inner Ring Road,
Bangalore
Or
IBM India Pvt. Ltd,
G1 Manyatta Tech Park,
Nagwara Post,
Hebbal outer ring road,
Bangalore
Or
IBM India Pvt. Ltd, (Only On 18th May 13 btw 10am to 1pm)
SA1, Opp to Jal Bhavan,
Banergahtta Road,
Bangalore
Or
IBM India Pvt. Ltd,
3B, Mindspace,
Madhapur, HiTech City,
hyderabad
Category: BANGLORE JOBS, graduate, HYDERABAD JOBS, walk-ins
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