walk-in: Quick Heal hiring -Tech Support Enggs (L1) freshers/exp@jaipur-2nd & 3rd July 2013

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Comapany name :Quick Heal Technologies Pvt Ltd

website:http://www.quickheal.com/

job role:Tech Support Enggs (L1)

qualification:Any Graduate /Any Postgraduate

expirience:  0 - 3 Years

location: Jaipur

Note: Only Male Candidates

job description:

Quick Heal Technologies, India's leading anti virus company is looking for technology driven professionals for Tech Support Enggs (L1) at Jaipur Branch.

 Primary Responsibility:

- To provide L1 Tech Support to Quick Heal customers for all Quick Heal products.

- Troubleshooting & problem reporting.

- Handling escalated calls & regular cases via phone, remote & on-site.

- Conduct Quick Heal Staff Training on Quick Heal products.

- Conduct Dealer Enggs Training on Quick Heal products.

- Maintenance of CRM reports, Service Reports & Training Reports.

- In addition to the above, this profile covers pre-sales tech support also.

Desired Profile    

    Any Graduate/ Post Graduate with minimum 01 years experience in Troubleshooting & Networking.
    Must be currently handling Tech Support (L1).
    Exposure to mail servers would be preferred
    Excellent Troubleshooting & Networking skills.
    Local Language is a must.
    Male candidates only.
    Must have a 2 wheeler

 All interested candidates are requested to directly "Walk-in" for the "Written Technical Test" on 2nd & 3rd July 2013 between 11AM to 4PM at below address :

Quick Heal Technologies (P) Ltd.
Lane no. 2, House No. 48,
Gopal Bari, Near Ajmer Pulia, Jaipur 302001
Land line : 0141-2376610
Contact Person: Mr. Shiv Shankar Awasthi

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