eBay, Inc Hiring Customer Solutions Agent 2 freshers/exp@mumbai

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COMPANY NAME:      eBay, Inc

Web site:www.ebay.in

Job role: Customer Solutions Agent 2

Expirience:  0-4years

Qualification:  Any graduate/Any Post graudate

Job Location:      Mumbai


Job Description:

    Working queues and assessing policy compliance and taking appropriate action to avoid impact to users and business.
    Review listings for compliance of site policies
    Review accounts to protect Market place by accessing risk policies and taking appropriate action.
    Making outbound calls to educate the members regarding policy violation
    Working on member's email appeals regarding their account/listing related concerns
    Attention to details and outstanding problem solving skills
    Should have excellent communication skills. Should be well conversant in writing and speaking English.
    Good knowledge of Market Place policies and highly level of accuracy
    Ability to learn quickly.
    Ability to review all the facts to rightfully judge and action potential threats and violations.
    Strong working knowledge of MS Office (Word, Excel and Outlook)
    Flexible to work in shifts. 


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